Privacy Policy
Last updated: January 2026
1. Introduction
Welcome to Fly With Captain Joe ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address)
- Payment information (processed securely through Stripe)
- Account credentials
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Device information (browser type, operating system)
- IP address and location data
- Usage data (pages visited, time spent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our services
- Processing transactions and sending related information
- Sending promotional communications (with your consent)
- Responding to inquiries and providing customer support
- Improving our website and services
- Complying with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties that help us operate our business (payment processors, email services, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
We do not sell your personal information to third parties.
5. Cookies and Tracking
We use cookies and similar tracking technologies to collect and store information. You can control cookies through your browser settings. Types of cookies we use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
6. Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us here.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us: